Product Reliability

In over 60 years of operation, our family run company has remained committed to delivering superior levels of technical expertise to all of our valued clients throughout the world.  It’s the reason we’ve always spent considerable amounts of time and investment in this area.  In fact, typically around 10% of our annual sales is invested into research, development and engineering.  We’re particularly proud of our personal contact approach; working closely with our worldwide customers in order to forge long-term relationships and partnerships with our valued clients.

We never underestimate the importance of keeping your functions running at all times.  We know that time equals money.  Certainly maximising reliability is one of the most vital items on the agenda for us when it comes to all of our products.  We’ve always been committed to driving innovation through the use of the latest technologies in all of our solutions.

We never forget that our products may be fully integrated into your equipment and processes, so you can guarantee that we recognise the importance of us supplying you with products that are highly efficient.  World-class quality is our benchmark – anything less is simply not good enough.  Not only that, but we also make sure that we maintain those high levels of reliability too.  For this reason, we make sure that every single component that goes in to the makeup and build of our finished products is of the highest quality.  Whether that’s the most basic raw materials – right through to the finished end product, you can be reassured of our commitment to excellence.  We know that only the best will do to keep your organisation constantly running and meeting your particular requirements – regardless of how challenging.

This is certainly the case for our high temperature plate heaters.  If you’re a semi-conductor manufacturer, we know that you need the reassurance of superior performance and uniform surface temperature.  We only manufacture and assemble our products at our own excellent facilities.  These include the integration of our own mineral insulated heaters and thermocouples.  This means that we’re able to control product quality; so that you’re guaranteed of a particular level of reliability.  And so much so, that all of our units are supplied fully tested to ensure surface uniformity within 1% – while being operated at temperatures up to 1000°C.

Certainly when it comes to our cables, we know how important it is that you choose a supplier that’s committed to ensuring that their products are entirely reliable.  We’re particularly proud of our coaxial cables; benefiting from excellent radiation and temperature-resistance.  You need cables that have high frequency capability with less deterioration rate and we make sure that our cables deliver that reassurance and ability.  It’s one of the many reasons that makes us the first choice in vacuum applications for organisations across the globe.

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